2013
New England Supply Chain Conference & Exhibition

APICS - The Association for Operations Management North Shore Chapter 20 and Boston Chapter 10    --   The Council of Supply Chain Management Professionals (CSCMP) New England Roundtable    --    The Northeast Supply Management Group, A Special Interest Group of ISM®

2013 Program Author Index Presentation Index
New England Supply Chain Conference & Exhibition


2013 New England Supply Chain Conference and Exhibition - Donna Papapietro Bio

Donna Papapietro
Principal, Independent Instructional Design & Educational Services

Donna PapapietroDonna launched Independent Instructional Design and Educational Services full time in 2009. She has consulted on multiple large and small-scale IT and educational projects since then.

Donna has over 25-years’ experience, and Masters Degrees in Instructional Design and Education. She is skilled in learning theories, and writes course material for instructor-led and computer-based training.

Donna currently trains/teaches engaging and effective learning programs, for the following business applications:
   • Microsoft Office Suite (Excel , Word, Access, Outlook, PowerPoint)
   • Virtual Desktop Infrastructure (VMware)
   • Employee Performance Appraisal System (Workday)



Top-level Specialties:
   • Participant and instructor guides,
   • Job aids and Assessments,
   • Course material requirements.
   • Conducting train-the-trainer workshops and in-service sessions,
   • Getting internal teams technically up to speed quickly (to help increase productivity!)
   • New courses created from scratch.
   • Revisions to existing content.

Detailed Specialties:
   • Instructional design,
   • Technical writing,
   • Instructor-led training ,
   • Blended learning solutions,
   • Needs analysis,
   • Performance-based learning,
   • Pilot/Beta testing,
   • Microsoft Office Suite training,
   • Mitrefinch TMS,
   • VMware,
   • MAXIMO,
   • VDI,
   • WebEx,
   • Environmental science/recycling,
   • Interactive education,
   • Web Based Enterprise Applications
   • Adult learning theories,
   • Curriculum development,
   • Children's writing.

Certifications
   • Certified Teacher (MA)

Education
   • University of Massachusetts, MEd Instructional Design
   • University of Massachusetts, MEd Education
   • Boston College, BA Speech Communications/Marketing

Awards
   • Water Environment Federation WEF Public Education Award
   • Action for Boston Community Development Award

Large-scale Clients include:
   • Netherlands-based KPN iBasis (Workday Performance Appraisal, VMware, WebEx, MS Office Suite),
   • Cab Health & Recovery (Mitrefinch TMS) and
   • Capitol Waste Services (Environmental Consultant/Teacher).

Smaller-scale clients include:
   • Regis College LLARC,
   • Tri-Town Alliance,
   • Land's Sake Farm,
   • Everett, Boston, Revere, Winthrop, Waltham and Haverhill Public School Systems,
   • Massachusetts Water Resources Authority,
   • Winthrop and Waltham DPWs,
   • Massachusetts Association of Vocational Administrators,
   • East Boston APAC,
   • New England Water Environmental Association,
   • Northeast Regional Vocational School.

Presentations:
What’s New in Microsoft Office 2013 (and Office 365) - Changes & New Features in Outlook E-Mail, Word, PowerPoint, and Excel
Using Excel Pivot Tables & Other Tools to Make Your Data Work for You!


Web: www.newenglandsupplychainconference.org
General Information: info@newenglandsupplychainconference.org
Exhibitor Services: exhibits@newenglandsupplychainconference.org